Manages a portfolio of school district customers, driving product adoption, retention, and renewal through high-touch relationship management and data-driven success planning.

Handles customer inquiries, processes payments, reviews account histories, and communicates account statuses for an assigned portfolio of accounts.

Manages a portfolio of K-12 school district customers, driving product adoption, retention, and renewal through relationship-driven engagement and cross-functional collaboration.

Handles inbound support tickets and live chat for a legal tech SaaS platform, troubleshooting issues and ensuring seamless customer experience across global time zones.

Handles inbound support tickets and live chat for legal tech clients, troubleshoots platform issues, and maintains customer satisfaction across global time zones.

Leads and scales the customer success function, building teams and strategies to drive onboarding, retention, and expansion for school and university customers.

Solutions Engineer who implements direct mail platform solutions for customers, manages technical onboarding, and ensures successful deployments alongside account management teams.

Lead and scale the customer success function, building team strategy around onboarding, retention, and expansion to maximize customer outcomes and long-term value.

Provides multilingual customer support via email, chat, phone, and social media while serving as a brand ambassador for Too Good To Go's food waste reduction mission.

Senior Customer Advocate resolves customer inquiries, troubleshoots technical issues, and guides users through platform features while collaborating with internal teams to improve customer experience.

Technical Account Manager provides high-level technical support, manages software deployments, and serves as primary technical liaison for law enforcement agency customers.

Provides customer support via email, chat, phone, and social media while building processes to engage users and partners in the food waste reduction movement.

Provides Tier 1 technical support to global associates via phone, email, and chat, troubleshooting hardware and software issues and escalating complex problems.

Technical Account Manager who leads technical support, manages complex software deployments, and advocates for law enforcement agency customers to ensure successful Axon product adoption.

Customer Care Representative handles inbound calls and chats, resolves banking inquiries, manages digital onboarding, and delivers exceptional service across multiple communication channels.

Builds and maintains client relationships while providing guidance and resources to help clients achieve their goals.

Manages customer relationships and ensures client success by providing support, onboarding, and account management for industrial clients.

Provides technical support and IT assistance to end users via help desk, resolving issues and troubleshooting problems.

Provides technical support and help desk assistance to users, resolving IT issues and troubleshooting problems.

Intern provides technical support to employees, assists with device deployment, manages SaaS applications, and maintains IT infrastructure under supervision.